Jewelry and Watch Repair Service

We have a full service goldsmith shop on-site, equipped with the most advanced technology available. Our goldsmiths are highly skilled in all aspects of jewelry repair. Whether you want to remount an engagement ring, turn a ring into a pendant, refinish worn jewelry, or set your own stones into a new design, we can produce any item you desire. The possibilities are endless!

We recommend that you have us check your jewelry every three months for loose stones, broken prongs or other problems, and, if necessary, we can make your jewelry like new again! We also offer full service repairs on watches, with a 12 month guarantee. Estimates on jewelry and watch repairs are gladly given.

Here are some Common Questions about Repairs

Custom Jewelry

While we have the area’s largest selection of jewelry right here in our store and for viewing on our website, you may have a unique request or idea for your jewelry that requires a custom made piece. We have a design center onsite and offer expert guidance to design and create your special piece of jewelry. Please contact us to speak with a sales associate about custom jewelry or learn more here.

Jewelry Appraisals

We have two Graduate Gemologists onsite to appraise your jewelry. Appraisals are done at no charge for new Colonial Jewelers purchases.  Appraisals for pieces not purchased at Colonial Jewelers take approximately one week to complete and the price ranges based on the size/complexity of the item.   We are happy to give you an estimate for the appraisal fee when you drop off the item with us.  The items are kept in our safe at all times and all appraisals are done on premises.

Insurance Replacements

We have many years of experience working with insurance companies to assist in replacing lost or damaged jewelry. We can help make this experience less complicated or stressful for you by working directly with your insurance company.

Gift Wrapping

We will gladly gift wrap your purchases at no charge.

Jewelry Cleaning and Check-ups

We encourage you to bring in your items purchased from us every three months for a complimentary cleaning and check-up to be sure stones are tight, prongs are not worn and your jewelry is otherwise in good health.

How do you plan to keep your piece(s) looking their best? It is so important to have your jewelry checked and cleaned at least every 6 months.  We wouldn’t think of not washing our clothes on a regular basis, but sometimes caring for our jewelry is given very little or no priority. Regular checks and cleanings are essential to keep your pieces looking their best, as well as preventing the loss of precious stones.

At Colonial we will gladly check and clean your jewelry purchased here for no charge…we want to save you the anxiety of losing something that you love.  Our jewelry is exposed to numerous elements every day; we need to protect it from the daily wear and tear of everyday life!